Shipping Policy

 

Lead Times

To find out when your item will ship please refer to the product page above the add to cart button. There you will find lead time estimates. If the item is in stock it will say "ships now" if the item is made to order it will say "preorder".

lead times and shipping
Style & Special Order Types Lead Time
Made to Order Collection Allow 8 Weeks Production + additional shipping time
Ready to Ship Collection Allow 1-2 Business Days to fulfill, +Shipping time
One-of-A-Kind Typically In Stock, allow 1-2 Business Days to fulfill, + additional shipping time
Rose Gold Option This is a special order option unless noted otherwise, 8 Weeks Production + additional shipping time
Recycled Diamond Option This is a special order option unless noted otherwise, 8 Weeks Production + additional shipping time. 
Yellow Gold Only Designs If it is noted "preorder" is 8 Weeks Production + additional shipping time
Yellow Gold + Grown Diamond Option If it is noted "preorder" is 8 Weeks Production + additional shipping time

Shipping

We offer FREE USA ground Shipping for all US orders and free international shipping for orders of $450 or more. 

Free Shipping orders are shipped via USPS First Class Package Services (5 Day Ground) and are fully insured. Please note that USPS doesn't guarantee deliver times so If you need a package by a certain date we recommend upgrading to UPS for reliable delivery times.

FREE International Shipping
We offer FREE shipping with DHL international service (3-5 Business day) for orders over $450. We will cover any duties or taxes on international orders.

We are not responsible for any shipping or customs delays and appreciate your patience for issues out of our control and do our best to help in any situation to recover delayed or lost packages. 

If in the unfortunate event your package goes missing and doesn't arrive please contact us as soon as possible to begin the insurance recovery process. 

Sizing & Care

Ring Sizing Guide

Print and download this chart to find your ring size. Make sure you use exactly 8.5"x11" letter paper. You can use a string or a piece of paper and wrap around your finger or nuckle to measure the circumference and match to your size.

Brilliant Earth Ring Sizing Guide ↠

 

Necklace Sizing Guide

Follow this chart to see where the necklace will fall. All necklace sizes are described on the product pages. We suggest getting a piece of string and measuring necklace on your neck to ensure best fit. 

 

Special Care Instructions

To keep your jewels looking their best please keep these tips in mind to extend the life of your pieces.